Privacy Policy – OJASAVI IAS

OJASAVI IAS is committed to maintaining the confidentiality and responsible handling of information shared by individuals who access its educational services and digital platforms. This Privacy Policy explains how information is obtained, handled, protected, and retained when users interact with OJASAVI IAS. By continuing to use our services, users agree to the practices described in this Policy.

1. Coverage of This Policy

This Policy applies to all users who visit, register, enquire, or engage with OJASAVI IAS through its website, online learning portals, or related digital services. It operates alongside the applicable Terms of Use.

2. Information We Obtain

OJASAVI IAS may collect information through voluntary submission or automated means, including:

• Personal identifiers such as name, contact number, email address, and academic preferences
• Enrolment and billing-related details required to activate paid offerings, processed via secure payment systems
• Technical and usage data such as access logs, session duration, device information, and interaction patterns

3. How Information Is Used

Collected information is utilized for the following purposes:

• Providing access to courses, study resources, and academic support
• Managing registrations, subscriptions, and learner accounts
• Sharing academic updates, service notices, and institutional communications
• Improving teaching methods, digital performance, and learner experience

4. Use of Digital Identifiers

Automated tools may be used to understand how users interact with our platforms. These tools assist in performance analysis and service enhancement. Users may control such tools through their device or browser settings, though certain features may be restricted as a result.

5. User Communications

Information shared through emails, forms, calls, or messages may be stored to address queries, resolve issues, and enhance service quality.

6. Data Sharing Practices

OJASAVI IAS does not engage in the sale or rental of personal information. Limited sharing may occur:

• With professional partners supporting technical or operational functions under confidentiality requirements
• When disclosure is required to comply with applicable laws or official directives
• To prevent fraud, misuse, or threats to users or institutional integrity
• Aggregated or anonymized data may be used for internal analysis or reporting without identifying individuals.

7. Information Protection Measures

Appropriate organizational and technological measures are implemented to reduce the risk of unauthorized access or misuse of information. While safeguards are maintained, absolute security of digital systems cannot be guaranteed.

8. Information Retention

User information is preserved only for as long as it remains necessary for academic, administrative, or legal purposes. Data may be securely removed or anonymized when no longer required.

9. Protection of Young Users

OJASAVI IAS does not intentionally collect information from individuals below the age permitted by applicable regulations without verified consent from a parent or legal guardian.

10. External Platforms

Links to third-party websites or services may be provided for user convenience. OJASAVI IAS does not control or assume responsibility for the privacy practices of external platforms.

11. User Rights

Users may request access to, correction of, or removal of their personal information through official communication channels, subject to applicable legal and institutional requirements.

12. Updates to This Policy

This Privacy Policy may be revised periodically to reflect changes in operations, technology, or regulatory requirements. Updates will be made available on our platform and will apply from the date of publication.

13. Contact Information

For any questions, concerns, or requests related to this Privacy Policy, users may reach out to OJASAVI IAS using the contact details provided on the official website.